How do I get rid of Duplicate records in Scoutbook?

Created by Dawn Niece, Modified on Mon, Oct 25, 2021 at 3:18 PM by Dawn Niece

When scouts are registered in your unit, Scoutbook will match up their official record with the one you put in Scoutbook.  If there is an entry error and the records do not match, it may produce a duplicate entry.  If this occurs, send the Scouts name, Birthday and member ID # to Supportdesk@nycscouting.org


Instructions to properly add scouts and leaders to your unit:

Adding Scouts and Leaders to Your Unit - Scoutbook Knowledge Base (scouting.org)


If you have any additional questions you may find an answer in our HELP GUIDES: help.scoutbook.com


For additional support please email supportdesk@nycscouting.org

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article