Please visit https://my.scouting.org/recover-credentials
You can recover your username on the same page with your email or member ID and day of birth.
Important to confirm you have the correct username before trying to recover your password.
If you are unable to recover your account,
please contact The Volunteer Support Desk with your Name and Member ID #.
Volunteer Support Center Support.NYCScouting.org
OR send an email to supportdesk@nycScouting.org